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Wholesale pricing question

EM-10239·Jun 8, 2026, 06:12 AM
Waiting · Sales
MR
Marta Ribeiro
Customer since Jun 2023
Café Lumière
marta@cafelumiere.pt
+351 21 555 9912
No related orders found in CRM.

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Original email

From Marta Ribeiro <marta@cafelumiere.pt>
Bonjour,

We are a café group in Lisbon and we'd like to place a recurring monthly order of 40 bags of your single-origin espresso beans. Do you offer wholesale pricing? Could you also share lead times?

Merci,
Marta

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AI interaction history

· 3 events
  1. → TeamSlack → #sales
    08:24
    Hi sales team, can you assist with a wholesale inquiry from Café Lumière in Lisbon? They want to order 40 bags of espresso beans monthly. Do we have a program for that?
    
    Customer details: Marta Ribeiro,
  2. AI Assistantkb_lookup: wholesale_program
    06:12
    No public wholesale tier above 25 bags — escalation to Sales required.
  3. AI Assistanttool_call: get_customer
    06:12
    { "email": "marta@cafelumiere.pt" }